Privacy Policy

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Privacy Policy — Strategy Engineering Research Group Ltd

Effective Date: 1 August 2025 

This Policy covers our websites, digital campaigns (e.g. Strategy‑Engineering‑Research.com), and all associated services and events, including Customer Transformation UK.

Controller: Strategy Engineering Research Group Ltd, Company No. 15536189

Registered Office: 71–75 Shelton Street, Covent Garden, London WC2H 9JQ

Contact: info@strategy-engineering-research.com

We are fully committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We May Collect

• Personal info: name, job title, organisation, email, phone number, billing address (if applicable)
• Technical info: IP address, device/browser type, cookies, analytics data
• Preferences: event topics, marketing interests, newsletter opt‑ins
• Event-specific info: access needs, dietary requirements, session attendance, polling responses
• Speaker/exhibitor data: bio, photo, presentation materials (if applicable)
• 
  

2. How We Use Your Data

We collect data only for the following purposes:

• Registering you and managing participation in events
• Sending event updates, join links, and post-event materials
• Tailoring session content or recommendations to your interests
• Issuing invoices or processing payments
• Conducting analytics and improving our offerings
• Sending marketing messages—only if you’ve opted in
• Delivering your requested supplements or reports
• 
  

We do not sell or share your data for unrelated commercial use.

3. Legal Basis for Processing

We rely on these lawful bases:

• Contractual necessity: to register and deliver events or services
• Consent:when you opt into marketing messages
• Legitimate interest: to improve service, report insights, or deliver events
• Legal obligation: to comply with tax or financial record‑keeping requirements

4. Who We May Share Your Data With

• Service providers: payment processors, IT platforms, event venues
• Campaign partners or sponsors—only if you consent in advance
• Regulatory or legal bodies, where required by law
• Virtual platform providers (e.g. for webinar hosting, networking)

All third parties act only under our instructions, under GDPR-compliant contracts, and may not re-use your data.

5. Cookies & Website Tracking

Our website uses cookies to:

• Enable site functions (e.g. login, purchases)
• Analyse visitor behaviour to improve content and navigation
• Provide delegate-area access for event registrants

You will be asked for cookie consent; you can also adjust settings via your browser.

6. Marketing Communications

If you opt in, we may send you:

• Announcements about future events
• Research reports or content relevant to your interests
• Sponsor updates—only if agreed
• 
  

You may unsubscribe at any time via email or using the link in our emails.

7. Your Rights Under UK GDPR

You have the right to:

• Access: request a copy of your personal data
• Correction: amend inaccuracies
• Erasure: request deletion, subject to legal or contractual retention
• Restriction: limit certain types of processing
• Object: to data use if it’s based on legitimate interest or marketing
• Withdraw consent: for marketing anytime
• Request transfer: in a portable format
• Complain: to the UK Information Commissioner’s Office

To exercise your rights, email: info@strategy-engineering-research.com

8. Data Retention

• Event registration & billing data: retained for up to 6 years     (legal/tax requirement)
• Support or enquiry data: retained for up to 4 years from last interaction
• Marketing opt-ins: retained while opted-in plus reasonable period thereafter

We regularly review and delete data that is no longer necessary.

9. Data Security

We take appropriate organisational and technical measures to prevent data breaches, restrict access, and ensure secure storage.

10. Changes to This Policy

We may update this policy to reflect changes in service, law, or best practice. Updates will appear on our website, and you are deemed to have accepted them upon continued use.

11. Further Information

If you have questions or wish to request data removal or corrections:

• Contact:      info@strategy-engineering-research.com
• Write to: Chief Data Officer, Strategy Engineering Research Group Ltd, 71–75  Shelton Street, London WC2H 9JQ